Standard Operating Procedure

Irrespective of the kind of business, SOP should always be a part of the business that will help the employees understand how to perform routine jobs safely, in compliance with regulations, and consistently no matter who completes the task. There are no Standards set to be followed while writing the SOP however there are some steps that can be followed that will help in organizing the thoughts, layout and plan the most effective path to standardize the procedures. Step 1: Identify the audience Knowing your audience helps you determine how you should write your SOP document. Consider these questions: What is their prior knowledge? Are they already familiar with the organization and the procedures? Do they already know the terminology? Have they become complacent and need a refresher? You need to write basis audience’s knowledge level. What are their language skills? Maybe your audience does not natively speak your language. If that is the case, you may want to use...

Standard Operating Procedures or SOPs/ User Manual/ Operational Manual.... SOP is a step-by-step instructions written that describes how to perform routine activity But most common questions that people ask is .....why do we need SOPs? Why should we spend time and effort in creating these SOPs. But let me tell you, these standard documents are very much like a back bone for a company. Just as other departments likes sales, HR, Operations etc. are important for the company, similarly SOPs or documentation (as referred commonly) is critical and important for a company.  SOP is not a rocket science, it is a reference guide for people to refer/ follow. Now people have the notion that they have been doing business for years, they know the business very well....so why document it?  Agree, that they have been doing the business for years, but what will happen when they are not there? The tacit knowledge will be gone. So it is important to pen down their wisdom which peop...